Hi there! I'm Emma, your friendly digital assistant from Boomerang Claims. We're on a mission to help you get your money back from mis-sold add-on insurance policies. We've already started investigating the banks you've told us about, but we need your help to make sure we're providing them with accurate information.

To do this, we need you to confirm the address where you lived at the time you were a customer of the lenders we're investigating. It won't take long – just a couple of seconds – and you can do it by emailing us or clicking the link below.

If you lived at the same address you've already given us, no worries! But if you lived elsewhere when you were a customer of the banks we're looking into, we'll need to know your previous address history.

This information is crucial for us to bring your money back to you, and we really appreciate your help. It will only take twenty or thirty seconds, and it will make all the difference.

Thanks for your help, and all the best!